General

  • Are there any promotions or discounts available?

    Yes, we frequently run promotions and offer discounts on various products. Stay updated by subscribing to our newsletter and following us on social media for the latest deals and exclusive offers.

  • Are your products safe and authentic?

    Yes, Nutricity.com.au is committed to offering only authentic and safe products. We source our products from reputable manufacturers and ensure they meet the highest quality standards. Our commitment is to your health and satisfaction. If you are unsatisfied with the product then you can raise a ...

  • Can I modify or cancel my order?

    Once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming the purchase. If you encounter any issues, contact our customer support for assistance.

  • Do you offer international shipping?

    We do ship internationally.

  • How can I contact customer support?

    You can reach our customer support team through the "Contact Us" page on our website. You can also send a message on chat. Alternatively, you can email us at support@nutricity.com.au or call our customer service hotline during business hours.

  • How can I track my order?

    Once your order is shipped, you will receive a tracking number via email. You can use this tracking number on our website or the carrier's website to monitor the progress of your delivery. Contact us if you face difficulty in tracking your order.

  • How do I place an order?

    To place an order, simply browse our website, add the desired products to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information. Once your order is confirmed, you will receive an email confirmation.

  • What is your return policy?

    We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the product within 30 days of receiving it. Please visit our Returns page for detailed instructions on initiating a return.

  • What payment methods do you accept?

    We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer secure payment through trusted platforms like PayPal for added convenience.